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Frequently asked questions
Is Astaka Group licensed?
Yes. AGENSI PEKERJAAN ASTAKA GROUP SDN. BHD. holds a private employment agency Licence C, licence no. JTKSM 1792, serial 04038, valid 1 June 2026 – 31 May 2028.
Can you guarantee approval of a quota or permit?
No. We help prepare complete applications. The government authorities make every decision and set their own timelines.
Which countries can workers come from?
It depends on the pass. Visit Pass (Temporary Employment) workers must come from Malaysia's official list of source countries. Professionals from countries such as China, Korea, Japan and Russia are hired through the Employment Pass route.
How much do your services cost?
Fees depend on the service and the case, and we discuss them before any work starts. Government levies and official charges are separate from our fee.
Do you help households hire a domestic helper?
Yes. We can check in principle whether your household appears eligible and help you prepare the application.
How do I start?
Email us at apspro@astakagroup.com and tell us what you need. You can also visit our Kuala Lumpur office.